Privacy Policy

Soap Boxes Wholesale respects your privacy and is committed to protecting the personal information you provide while using our website, https://soapboxeswholesale.com/ (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Identifiers: such as your name, email address, phone number, billing/shipping address.
Commercial Information: order details, payment method, purchase history.
Internet Activity: IP address, browser type, device information, referring/exit pages, interactions with our Website.
Communications: inquiries, customer service messages, feedback.
Cookies & Tracking Data: to enhance site performance and marketing personalization.

2. How We Use Your Information

We use collected data for:

Processing and fulfilling orders.
Providing customer support and responding to inquiries.
Sending transactional and promotional communications (if you opt-in).
Improving Website functionality and user experience.
Conducting analytics and measuring marketing effectiveness.
Preventing fraudulent transactions and ensuring website security.
Complying with legal and regulatory obligations.

3. Disclosure of Information

We do not sell your personal information. We may share data with:

Service Providers: payment processors, shipping partners, IT support.
Business Partners: only to the extent necessary to fulfill services.
Legal Authorities: if required by law or to protect our rights.
Advertising & Analytics Providers: subject to your cookie consent.

4. Cookies and Tracking

Our Website uses cookies and similar technologies to:

Recognize repeat visitors.
Store user preferences.
Track usage analytics.
Deliver personalized ads.

You can disable cookies in your browser, but some site features may not function properly.

5. Your Privacy Rights (California Residents)

If you are a California resident, you have the right to:

Request access to the personal information we hold about you.
Request deletion of your personal data, subject to legal obligations.
Opt out of the sale of your personal information (we do not sell).
Request information about categories of personal data shared with third parties.

To exercise these rights, contact us at sales@soapboxeswholesale.com.

6. Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your information, including:

SSL encryption for secure transactions.
Limited employee access to sensitive data.
Regular system monitoring and updates.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes described in this policy.
Comply with legal, accounting, or reporting obligations.
Resolve disputes and enforce agreements.

8. Children’s Privacy

Our Website is not directed to children under 13 years of age. We do not knowingly collect personal information from minors. If we become aware of such a collection, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Website means you accept the updated policy.